My old Volvo's engine was not running very well. Made an appointment with AutoLab and when I brought the car to them, although Jason was very busy, he took a short drive with me to listen to both the car and my concerns. The engine was miss firing and we were also hearing some klunking noises. Jason fixed the miss firing and the noises and the car is running great. He also took the time to talk with me about my Volvo and reassured me that I should feel very safe driving it. I'm so very glad AutoLab was recommended to me and I will continue to go to them whenever my car needs servicing. They are a great group of people.