Reviews

  • 5 Autolab

    Great customer service and always take care of your needs

  • 5 Autolab

    To put it into context, I pass over a dozen other mechanics and auto service centers on my way to bring by car to Autolab. They are quick, responsive, and have never tried to replace/repair anything that did not actually need it. I have taken my car to an assortment of places in it's 15 year life and from this point forward I'll take it no where else.

  • 0.5 Autolab

    Because Autolab was unable to identify the problem the first time, my car died a second time & they wanted to charge me an exorbitant amount to repair. A loose camshaft is apparently a known problem with Hondas, which caused the initial breakdown & $700 radiator replacement. Yet they did not identify or fix the problem, causing a second breakdown & an estimate of $2,400 to repair a 16-year-old vehicle. When I balked at the price, Wiley's response was, "You know we offer no-interest financing." I then asked him to send me the estimate in writing, and--surprise!--it was for half that cost. I called & spoke with owner Jason Colson about both issues, & rather than being sympathetic or accommodating, he was overly defensive to the point of attacking me, the customer. Never will I use or recommend this shop again.

  • 5 Autolab

    Needed my muffler repaired I thought I was gonna be an arm and a leg but it was a great price and even better timing thank you again for your help guys keep up the good work!

  • 5 Autolab

    I have been trusting Jason for my auto care for over 10 years. Jason and his staff have always made me feel like I'm receiving preferential treatment. Over the years I have referred family and friends to Jason and will continue to do so unequivocally. Thank you Jason and staff.

  • 5 Autolab

    Thank you Autolab, it's always a pleasing and pleasant experience from you guys. I never feel pressured or pushed to have unnecessary repairs done or taken advantage of as a woman.

  • 5 Autolab

    Excellent customer service! Got me in and out the same day.

  • 5 Autolab

    Very good service. Good work and good customer service.

  • 5 Autolab

    Another great visit! They definitely care about my car. The visit took longer than I expected but there was an unexpected problem that they fixed.

  • 5 Autolab

    Great service from jump with automated appointments, knowledgeable staff, and honest folks doing the work. Highly recommend!